Interview with a Successful Person

Interviewer: Good morning everyone, I would like you to meet here Ms. Roma Luna of Sykes from Virgin Media Company and we will interview her regarding her success.… Ma’am can you first tell a little bit about yourself? About your job?

Interviewee: I am a mother of a four-year old daughter and of course our daily basis is to best describe

 my job as a trainer..one of our main..shall I say obligation that we have is to make sure that

 we hire or those we, can transfer from one account to another or one business to another

 success, to equip all the knowledge with regards to the product that they will be selling and

 to ensure their in type in the quality as well.

Interviewer: What’s a typical day like for you?

Interviewee: A typical day...an eight hour work everyday is consider of course creating modules for

topics that we are launching or if there is a set of task for the trainees..hmm.. meeting new

people, having meetings with your bosses, so that’s a typical day for me, everyday.

Interviewer: I see okay.. If you had to start from scratch, knowing what you know how, what would you

differently?

Interviewee:  Hmm.. I really love the job I have right now, I wont change anything..so maybe nothing

that I can think of. I won’t change anything coz’ that I might change is to be more

aggressive in this job because it took me so long before I was able to get this part..

maybe  if I were to choose or to change something is maybe the aggressiveness that I have

Interviewer: So how long have you been working here?

Interviewee: I’ve been in the call center industry more than four years now, but as  a trainer, just three

                       months.

Interviewer: So what lessons did you learn in the process?

Interviewee: So hmm.. I learned a lot of course on how you treat people..different people..coz’ of course

it's just not about everyone and as a trainer you just have to separate your personal in

terms of your professional life, if that will affect your professional life then that will give

you a problem that maybe that one thing I’ve learned from this description, job description.

Interviewer: Next question..hmm..describe one of your biggest failure

Interviewee: So far that I can think of is being immature yeah, coz’ way back I didn’t think of anyone

I just thought about myself…

Interviewer: Can you state that contribute a lot in your success?

Interviewee: Three events...so first maybe being a mother at an early age, as I have mentioned earlier I

got pregnant when I was 18, so I think that had helped me a lot to become who I am right now, I was able to establish responsibility as early that time, another thing maybe is being immature because that failure a lot on where I am now ‘coz being so immature before I was able to actually look back and understand that and maybe one more thing..was having my friends which helped me a lot or contributed a lot because they taught me build real life in this real world..to act more professionally and just to be me when I have encountered it.

Interviewer: What was the accomplishment you are proudest of?

Interviewee: For me, the biggest or the greatest accomplishment that I had which is in the process that I

don’t think that would end maybe is being a mother coz’ basically being a mom is that best thing that I can do in my entire life, you know, hmm.. in making sure that my daughter is well-taken care of and she got everything she needs. And that’s one thing I can probably say "yes, I did it very well."

Interviewer: Yes..any people whom you want to thank like friends or family who have helped to be

where you are now?

Interviewee: Generally, of course my family coz’ they are the one who moved me but specifically my

husband because he supported me all the way even though we had what you call early marriage and I mean he was able to establish our family and he was responsible enough and even though in rough times before I was so immature, he was there to understand and support me all the way and of course my loving friends..everytime..because they are more than willing to understand me even I had those rocky roads there.

Interviewer: I have an additional question..so hmm..any advices to those people who are now in the same boat I mean..are now having the same problems you used to face

Interviewee: Yes of course for me..hmm just a piece of advice, even though you’ve encountered so many failures in life..(coz’ I came from a broken family) always look for something that is really positive even though you are in the darker situation of your life..You just always have to of course raise everything to God, that’s one and of course you don’t lose your motivation that you have coz’ everything,...you can always stand straight, you can always hold on to your dreams then you can do anything well.

Interviewer: Wow thank you..very well said!

 Interviewee: Alright

Interviewer: Thank you very much for your cooperation.

Interviewee: Yes

Interviewer: WE wish you more success with your further undertakings!

Interviewee: My pleasure!

Case Study

Fely, The Burnt Out

Housewife

Prepared by: Ronith Nikki Pacis

I-BSBA

General Psychology

II. Abstract:

III. Introduction

            Tagasalo comes from the Tagalog root word “salo” which means “to catch”. With the prefix “taga” which means “one who catches.”  There is a tagasalo in every Filipino family, one who plays the role of caretaker not only of household matters, but of the family’s emotional needs. The need to take care of others can extend indiscriminately to a point that the tagasalo may become physically and emotionally drained.

 In the case of Fely, her tagasalo syndrome was evidently seen when she was in college years. After she obtained an M.A. in Guidance, she continued her studies toward a Ph. D because she strongly felt that from the very beginning, her father had always wanted someone to follow his footstep as doctor since she was the only one left to study. The tagasalo personality of Fely was even more evident in her married life when she could no longer depend on his husband for numerous responsibilities. This caused Fely to catch all the burden of being a mother and a father at the same time. Because Fely could no longer take it, she decided to bring the child with her to their parents. She thought that she would be the on be taken care of but turn opposite instead. She would find herself taking care of the house, supervising her mother’s maids when they were not doing their jobs well and being attuned constantly to what her parents were thinking. This kind of personality of Fely becomes unconscious, indiscriminate and compulsive leading negative consequences to her and the people around her.

This study is conducted to further know and understand Fely’s problem. We are after the factors causing her tagasalo syndrome and the effects of this problem to her and to the people around her. We are also after the solutions that might help in overcoming this syndrome.

IV. Methods

a.    Subject

            The subject of the study is a thirty-five-year-old counselor and housewife. She has two sons aged seven and two. She obtained M.A. in Guidance and finished Ph. D. Her father is an obstetrician and her mother is a housewife. She has two sisters who obtained their studies abroad.

b.    Presentation of the Problem

  

When Fely was in her childhood, she has a mother who is a housewife who runs the house while his father is a very prominent obstetrician who asked for achievement of his daughters. Fely’s eldest sister or the ate is the favorite of the father who treated her like a princess. This favoritism was resented by their mother that’s why her ate left their home without letting her parents know. Her ate applied for studies abroad in a European University. Her parents didn’t know about it so they were surprised. While the second elder sister left home immediately after college obtaining a master’s degree abroad. Following the chronological sequence, Fely was the next one expected to leave home but she recalled not wanting to leave for some reason. She later claimed that she wanted to serve her parents. She went abroad briefly to take some special courses in music but then she got married which was expected by her mother. Fely obtained an M.A. in Guidance but she strongly felt that her father wanted someone to follow his footsteps so she continued her studies toward Ph. D although she experienced a lot of difficulties while studying.  In the middle of the course, she almost dropped out because of numerous responsibilities. At one point, she even toyed with the idea of shifting to medicine but she thought it was exactly during these times that she felt she had to go on. At the back of her mind, she knew that her father would be disappointed if she doesn’t pursue her doctoral studies. She finally finished her Ph. D and gifted her father with a doctor in family.

As a housewife, Fely has two sons, aged seven and two. For her, her marital life is unsatisfying. She had the major role of looking after her two children because her husband was usually depressed by his problems. She took care of everything, she had to shop for groceries, drive her son to school and do numerous other tasks while her husband at home, sound asleep. The draining situations kept recurring until they came to a point when could no longer endure them. Fely thought moving back to her parent’s home bringing along her two children because according to her, she could no longer depend on her husband. She further said that she moved to her parent’s home because she wanted to be taken care of but often times she would find herself taking care of everything in the house from supervising the maids to being adjusted constantly with what her parents were thinking or feeling. Although her parents accepted her presence without question, she noticed she had to be on her toes to anticipate what they wanted from her, and yet never quite making it. It seemed that no matter how hard she tried, she could never obtain the same level of appreciation and affection her elder sisters had from their parents. As a result, she found herself trying to please everyone she knew and her need to please intensified until it became compulsive.

               At a very young age, her son had been very sensitive to her needs and tried the best to make her happy. Fely knew her son was trying to carry the burdens who eventually became her tagasalo. This worried Fely because her son was too young for this kind of role. At one point, he acted out this internal problem by getting into all sorts of trouble in school. He resorted to attention-getting behavior and ended up being teased and bullied by his classmates.

            The problem of Fely is her compulsive personality that she can’t avoid or she can’t separate herself doing things for her family. She feels liable for everything. She feels compelled and tries very hard to anticipate and catch people’s approval and affection. Yet, there is always a feeling of quite not making it.

c.    Procedure

       We used qualitative method in doing this study. We provide a systematic way of looking at the events by collecting data, analyzing information, and reporting the results. We first studied the events or episodes of Fely’s life; from her family history to and to her marriage life. Having studied the episodes, we identified Fely’s problem and provided the data that might have caused Fely’s personality problem. Then after that, we identified the solutions that might help in overcoming this problem.

d.      Results   

              In this study we found out that Fely’s problem is her personality that she cant avoid catching responsibilities for other people because she have always felt that there no other choices left, that if she don’t do the thing that she think that is have to be done then people will get mad of her. Fely is obsessed about pleasing people especially when it comes to her parents. Since his father is playing favoritism among them, Fely came to struggle more just for her father to notice her. Fely even felt that no matter what she does, she can never experience the same level of love and attention her other sisters get. We also propose a solution that if she let go of her “trying too hard” attitude she might be able to solve her problem. Also, if she distances herself from responsibilities that are not for her then maybe it will help. She must also try to remove the “I am the one responsible for everything” mentality. These things are important elements in the treatment of tagasalo syndrome. She must also admit to herself that she has a problem and having done that, she must tell or open up to the people around her the problem that she’s facing. And by doing those things, her treatment of her compulsive personality can be treated.   

Different Types of Business Letters

Letter of Inquiry

191 General Luna Street

San Mateo, Rizal

February 28, 2012

Mr. Arnold Flavio

Manager

Easy A Corporation

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

I have read your advertisement about your need of a product developer published in Philippine Inquirer issued on February 25, 2012. I am very much interested in the job. However, the information mentioned was not complete. I want to know the following information:

1.    How many hours are required in work?

2.    How much is the starting salary?

3.    What are the benefits your company offers?

4.    Are there extra curricular activities being offer to your employees?

I shall appreciate this information as soon as possible.

Sincerely Yours,

Ms. Ronith Nikki Pacis

Ordering a Product or Service

191 General Luna Street

San Mateo, Rizal

February 28, 2012

Mr. Arnold Flavio

Sales Manager

A & Z Grocery Store

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

We will be opening our new grocery store on March 5, 2012. Please send us the following goods.

            5 dozens, Argentina Corned Beef at Php25 each

            5 dozens, Tender Juicy Hotdog, large at Php50 each

            5 dozens, Nivea White Cell Repair Protect at Php60 each

            5 dozens, Eskinol Oil Clear at Php25

            5 dozens, Ajinomoto Seasoning at Php15

Enclosed is a Landbank check No. 0825648 for Php8000. Please send my order immediately thru Victory Lines Bus, freight collect. The goods should reach me not later than March 3, 2012.

Truly Yours,

Ronith Nikki Pacis

Letters of Response

Easy A Corporation

18 Forbes Avenue

Ayala, Makati City

February 28, 2012

Ms. Ronith Nikki Pacis

191 General Luna Street

San Mateo, Rizal

Dear Ms. Pacis:

Thank you for your letter of February 28, 2012 inquiring about the position of product developer. Here are the answers to your questions.

1.    We require minimum of 8 hours in work.

2.    The starting salary is Php15000 a month. Commissions are given based on the sales made every month.

3.    The company offers Health Benefits, Monthly Allowance for Fare, Travel Allowances, and Scholarship for your children and Car Loan.

4.    We offer extra curricular activities in our company.

We look forward seeing you as part of our company.

Sincerely Yours,

Ms. Ronith Nikki Pacis

Letter of Remittance

191 General Luna Street

San Mateo, Rizal

February 28, 2012

Mr. Arnold Flavio

Sales Manager

Panasonic TV Store

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

I enclosed my check for Php9000 in payment of your Invoice No. 1562 for February 25, 2012 which covers my purchase of Panasonic Flat Screen TV.

Sincerely Yours,

Ms. Ronith Nikki Pacis

Letter of Remittance

191 General Luna Street

San Mateo, Rizal

February 28, 2012

Mr. Arnold Flavio

Accounting Manager

Accounting Services

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

I enclose our check of Php25000 which covers the payment of your accounting services of the first four months this year.

I enjoyed rendering your services and I am looking forward to work with you again.

Yours Truly,

Ms. Ronith Nikki Pacis

Letter of Transmittal

191 General Luna Street

San Mateo, Rizal

February 28, 2012

Mr. Arnold Flavio

Secretary

Office of Disaster Preparedness and Emergency Management

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

I am pleased to submit my report following a review of financial assistance for victims of violent crime in Iligan City. I look forward to hearing when the report will be released publicly.

Thank you for the opportunity to participate in this process.

Sincerely Yours,

Mr. Flavio

Letter of Acknowledgment (Acknowledging Receipt or Money)

Panasonic TV Store

18 Forbes Avenue

Ayala, Makati City

February 28, 2012

Ms. Ronith Nikki Pacis

191 General Luna Street

San Mateo Rizal

Dear Ms. Pacis:

We thank you for your check of Php9000 for Panasonic Flat Screen this will be applied for the payment of your purchase.

We appreciate your promptness in settling your payment. We are happy to serve you and we hope that you will be satisfied with our product. 

Truly Yours,

Mr. Arnold Flavio

Letter of Acknowledgment (Acknowledging Orders)

Rusty Lopez

18 Forbes Avenue

Ayala, Makati City

February 28, 2012

Ms. Ronith Nikki Pacis

191 General Luna Street

San Mateo Rizal

Dear Ms. Pacis:

Thank you very much for your order which we just received.

In addition to the information given in your letter, we should appreciate you giving us the catalogue number, size, color and price of the shoes you desire. Do you wish them sent by parcel post or by express? And please enclose money for Php5.00 which is the deposit required on all orders.

Your sending this information together with the necessary deposit will enable us to fill your order promptly and satisfactorily.

Yours Sincerely,

Mr. Arnold Flavio

Letter of Acknowledgement (Confirming Appointment)

Marketing Agency

191 General Luna Street

San Mateo Rizal

February 28, 2012

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

I would hereby like to confirm our appointment made over the telephone. You can expect me on March 2, 2012 at 5:00pm, at Max Restaurant, San Mateo Rizal. During this meeting, we will further discuss the recommendations of employees to my agency/

If I do not hear from you further, I will assume that the meeting will go ahead.

I look forward to our meeting.

With kind regards,

Ms. Ronith Nikki Pacis

Letter of Collection (Appeal to Cooperation)

Pacis Advertising Agency

191 General Luna Street

San Mateo Rizal

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Sir:

You have received several courteous requests from us asking payment of your past-due account, but we have heard nothing from you in response. You would not like to write letters and not have a reply; neither do we.

Please give this matter your attention in the next few days without fail before our credit department’s final disposition one week from today. We trust you will have remitted before the time.

Truly Yours,

Ms. Ronith Nikki B. Pacis

Letter of Collection (Appeal to Fear)

Pacis Advertising Agency

191 General Luna Street

San Mateo Rizal

February 28, 2012

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

This is to inform you that if you don not adjust your account within fifteen days from receipt of this letter, or make some arrangement for a settlement of it, we shall regret be compelled to place the matter in the hands of our attorneys without further notice to you.

Your balance is Php10,000.00

Sincerely Yours,

Ms. Ronith Nikki Pacis,

Letter of Claim

191 General Luna Street

San Mateo Rizal

February 28, 2012

Flat Iron Industries

Arnold Flavio

Sales Manager

18 Forbes Avenue

Ayala, Makati City

Dear Sir:

Yesterday, I bought a flat iron from your store for Four Hundred Ninety-Five Peses (Php495.00) under Invoice No. 3231.

When I reached home and began to iron clothes, the iron failed to generate heat even when turned to the maximum. I also noticed a small cloud of smoke emanating from the iron which smelled something burning inside.

Along with this letter, I brought the iron for your inspections and repair. However, if it is beyond repair, I would appreciate your replacing the iron with more reliable one.

Sincerely Yours,

Ms. Ronith Nikki Pacis

Letter of Adjustment

Nippon Ware

191 General Luna Street

San Mateo Rizal

February 28, 2012

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

We are sorry to learn of the three plates with cracks on them which were brought back by our deliveryman to our store.

Tomorrow, our deliveryman will hand to you this letter and bring with him the replacement of the three cracked plates to complete your dinner set for which we expect to receive your corresponding payment.

We are very sorry for the inconvenience this has caused you and hope to be still of service to you in future.

Sincerely Yours,

Ms. Ronith Nikki B. Pacis

Application Letter

191 General Luna Street

San Mateo Rizal

February 13, 2012

Mr. Jeffrey Ramos

Human Resource Head

St. Matthew College

Miguel Cristi Street

Ampid, San Mateo, Rizal

Dear Mr. Ramos:

I saw in your advertisement in the front of the school building that you are in need of teachers and I’m very much interested in the said position. Having studied Bachelor of Science in Business Administration major in Marketing in your school, St. Matthew College, I learned that the school indeed is where one discovers what quality means. When I was in your school I learned quality and excellence in education by the help of excellent teachers as well and I wanted to be a part of your institution and be like of one of them. I am a fresh graduate so I don’t have teaching experiences yet but I have taken lessons like Public Speaking and Speech Development which are essential in teaching. 

I enclosed my resume which gives you more details about my education, trainings, references and things about me.

I am very willing to come to your office for personal interview at anytime most convenient for you. I can be reached through my landline no. 4770122 and through my cell phone no. 09472791561.

With much respect,

Ms. Ronith Nikki B. Pacis

   

Letter of Resignation

191 General Luna Street

San Mateo Rizal

February 13, 2012

Mr. Jeffrey Ramos

Human Resource Head

St. Matthew College

Miguel Cristi Street

Ampid, San Mateo, Rizal

Dear Mr. Ramos:

This is to inform you that an opportunity has presented itself that will enable me to work in the area of my stated preference.

I am therefore tendering my resignation from your company and wish to advise you that March 1, 2012 will be my last day of employment.

I would like to thank you for the experience of having worked for St. Matthew College, a truly outstanding organization.

Truly Yours,

Ms. Ronith Nikki B. Pacis

Resume

Ronith Nikki B. Pacis

191 General Luna Street San Mateo Rizal

4770127 / 639205202571

nikkibarsana@yahoo.com

_________________________________________________________________

Education

2011 – 2013       St. Matthew College

                           Bachelor of Science in Business Administration

2010 – 2011       University of the East

                             Bachelor of Science in Accountancy

2008 – 2010       St. Matthew College

2007 – 2008       Baguio City National High School

2006 – 2007       Easter College

1999 – 2006       Maly Elementary School

Seminars Attended

June 2008             “Become a Follower to Become a Leader”

                              St. Matthew College

August 2010         Personality Development

                              UE Theater, University of the East

February 2011      Business Etiquette

                                 SMX Convention Center

Personal Background

Born on July 30, 1993 in Paranaque City, Philippines. Can speak English, Filipino and Ilocano. Strong knowledge of MS Office, Visual Basic and Dreamweaver. Excellent in communication, interpersonal and organizational skills. Able to handle multiple tasks as needed. Adaptable, trainable, learns quickly and performs well.

                       

Letter of Refusal (Refusing Unreasonable Requests)

Nippon Ware

191 General Luna Street

San Mateo Rizal

February 28, 2012

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

We regret to inform you that we cannot give you a replacement for the three broken plates. It was clearly stated in the agreement that any wrecked plates are not a responsibility of our company. However, we can give you discounts if you plan to order again. That is all we can offer to you.

Hope you agree with our terms.

Sincerely Yours,

Ms. Ronith Nikki B. Pacis

Letter of Refusal (Refusing Invitations)

191 General Luna Street

San Mateo, Rizal

February 28, 2012

Mr. Arnold Flavio

Manager

Philippine Tennis Club

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

It is an honor to be invited to the “Annual Tennis Matchplay. Indeed, I would love to come. However, I am attending a compressor technology conference in Cubao on the 14th. I am sorry, therefore, that I cannot attend.

 I look forward, nonetheless, to our lunch meeting on the 17th.]

Best regards,

Ms. Ronith Nikki B. Pacis

Letter of Refusal (Refusing the Request)

191 General Luna Street

San Mateo Rizal

February 28, 2012

Arnold Flavio

Human Resource Head

Marketing Agency

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

I am delighted to have received the offer to join as a marketing manager in your Marketing Agency. Although I found the position very challenging, I will not be able to accept the offer because I have already accepted a similar position in another company.

It was a pleasure to receive an opportunity to visit your company and discuss the career possibilities. I wish you and the company, all the best for the future.

Sincerely,

Ms. Ronith Nikki B. Pacis

Letter of Credit (Application for Credit)

Pacis Rental Cars

191 General Luna Street

San Mateo Rizal

February 28, 2012

Flavio Refilling Station

Manager

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

Our rental cars have been filling petrol/diesel on cash payment from your filling station regularly for the past 5 years.

We request you to consider providing us petrol/diesel on credit coupons up to a credit limit Rs 15,000/-pm which will be settled by cheque payment on or before the 7^th day of the subsequent month without fail.

We are enclosing Bank Statement in BPI, for the last 6 months for perusal.

Yours Truly,

Ms. Ronith Nikki B. Pacis

Letter of Credit (Answering a Credit Letter)

Pacis Express Bank

191 General Luna Street

San Mateo Rizal

February 28, 2012

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio
Thank you for the expression of confidence and good will that your request for a charge account implies.
The references you submitted have been checked, and we compliment you on the high esteem in which you are held by those with whom you deal. An account has been opened for you and we trust that you will make use of it soon, and often. You will find ordering by telephone a convenience, and such orders will receive prompt and courteous attention.
We send our statements the last of each month, and we shall appreciate payment sometime within the month immediately following.
Advance notice of special sales and otehr features of interest will be sent you as a credit customer, and we shall spare no effort to make your dealings with us pleasant and satisfactory.
Sincerely yours,
Ms. Ronith Nikki Pacis

Letter of Credit (Refusal of Credit)

Pacis Express Bank

191 General Luna Street

San Mateo Rizal

February 28, 2012

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:
Thank you for your patience while we have been making our credit check for your account.
We have gathered whatever information we could find to serve as a basis for credit.  However, we do not feel that we can open an account for you at this time due to the lack of credit references.
If you have information that has been unavailable to us; we would be very happy to receive it as soon as possible.  In the meantime, we invite you to continue as a customer of ours n a cash basis.
We look forward to serving you in the near future.
Sincerely Yours,
Ms. Ronith Nikki Pacis

Persuasive Letter (Letter Asking for a Donation)

Royale Business Club Charities

191 General Luna Street

San Mateo Rizal

February 28, 2012

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Sir:

Good day!

I write to you because I like to ask for any donations that you can extend for our annual gift giving to charities and the street children. We know that you also love to take part of this kind of charitable work and we would like to grab this opportunity by asking for your financial donation.

Any amount will be appreciated very much by our organization. It will be a great help for us to buy gifts to cover for these entire young and neglected children. We have made a program activity for them before the gift giving ceremony. If you wish to take part to this meaningful event, we are glad to accept your presence too.

Let us share the wealth for the joy of these children. We do hope that this would merit your preferential attention. Thank you very much and God Bless!

Truly Yours,

Ms. Ronith Nikki B. Pacis 

Letter of Appreciation

Royale Business Club Charities

191 General Luna Street

San Mateo Rizal

February 28, 2012

Elite Businessmen of Manila

Arnold Flavio

President

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

We would like to inform you that our outreach program to the unprivileged kids was a success. Of course, this would not be possible without your company as one of our sponsors. We would like to extend our gratitude to your company for providing food for 100 beneficiary kids.

We hope that this would not be the last time that we would be working together. We wish more success in your business so you can help more people who are in dire need.

Thank you very much and more power!

Respectfully Yours,

Ms. Ronith Nikki Pacis

Letter of Invitation

Elite Business Club 

191 General Luna Street

San Mateo Rizal

February 28, 2012

Royal Businessmen of the Philippines

Arnold Flavio

President

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

This month is the celebration of the founding of our club. It is a big event, which will be marked by various group, and social events including a grant party, which will be the culminating event for the whole celebration.

It is my honor to invite you to our grant party. The date, time and venue are already printed on the party invitation enclosed in this letter.

This party is a semi-formal event so you can come wearing your casuals. We also have some accommodations ready so do not worry about it. I can also meet if you want.

Thank you, see you at commemoration.

Respectfully Yours,

Ms. Ronith Nikki B. Pacis

Letter of Condolence

191 General Luna Street

San Mateo Rizal

February 28, 2012

Arnold Flavio

18 Forbes Avenue

Ayala, Makati City

Dear Mr. Flavio:

It was a shock to find out that your friend Marlon, died due to cancer recently. I know how much he meant to you and I sympathize with you deeply.

I remember that the last time I accompanied you to visit his chemotherapy sessions in the hospital.  He was so vibrant and full of life despite his condition and frailness. I was surprised to find how positive he was about life even though he was diagnosed with serious terminal illness. From knowing him, I have learned to become more enthusiastic and make the most out of life. His death is a great loss we owe it to our ones to live on. I hope the presence of other friends like me will help you recover from such a sad loss.

Condolence my friend, I am always here if you need a shoulder to cry on.

With much respect,

Ms. Ronith Nikki Pacis

Interoffice Memorandum

Don Juan Marketing Agency

Inter-Office Memo

TO: Arnold Flavio
FROM: Mr. Chambers
SUBJECT: Seminar

Dear Arnold:

A seminar is being held at the Bolten Hotel on March 15, 2012 at 1:00 P.M. on Selling Computerized High Technology. It is being conducted by ABC Corporation and should be extremely informative.

We are strongly recommending that every member of the sales force attend this seminar and we will, of course, pay the entrance fees for all those attending.

I would appreciate it if you would encourage everyone to go, and provide me with the names of those who will be attending no later than March 5.

For your information.

Ms. Ronith Nikki Pacis

Personnel Manager